Welcome to IGC Technical Support




Files, Updates and Fixes

VM/386 Technical Support *

MultiNode Technical Support *

MTerm Technical Support *

SS4+ Modem Problem Resolution

IGC Return Material Authorization (RMA) Policy

* Please review the technical support policy listed below before contacting IGC Technical Support

IGC Technical Support Policy
IGC technical support is available by telephone Monday through Friday - 9:00 am to 5:30 PM CST. Technical support is also available via fax or e-mail with a 24-hour turn-around. The following policy applies to phone, fax, and e-mail technical support:

MultiNode and MTerm Technical Support
IGC is pleased to offer Authorized Resellers 30 days Free technical support on purchased versions of MultiNode or MTerm.

After 30 days, paid technical support is available by phone in 1 hour blocks. Please consult your IGC Sales Representative for further details.